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Is Flipkart cheating customers on the name of “Big Shopping Days”?

Big Shopping Days, flipkart
Is Flipkart cheating customers on the name of “Big Shopping Days”?
This is the question people always ask and even I think, how an online company can give such huge discount on many products and still service for so long. So, says its investor who invest, some also says it’s direct sourcing help them sale in less price, but the reality is they fool people many a time with the just advertisement to drive the traffic to their App and website.

 Either be an Amazon or Flipkart or any other online brand brings the sales in different forms and tries to attract customers on their site. Sometimes they advertise just to create buzz and this has been experienced by many customers like me.

If we hit back, it started from the first big billion day sale from Flipkart, which excited the customer and later on disappointed them completely. For which Owners of Flipkart had sent sorry mail to all the customers of Flipkart. But it seems Flipkart is going to do the same thing again with “Big Shopping Days.”

As we all Know, Flipkart will host its “Big Shopping Days” sale from December 18 to December 21. The promotional sale will see Flipkart selling a wide array of goodies at discounted prices. One of the products on sale will be the OnePlus 3. There is a catch, however. The OnePlus 3 is an Amazon India exclusive in India so technically Flipkart can't sell the phone on its platform unless of course, it buys 'n' number of units from Amazon India and then sells them at a lower price.

For me also it was great news as I was planning to buy one in the sale hoping that OnePlus might be clearing the stock of discontinued OnePlus 3, which has been replaced by OnePlus 3T. The device is very aggressively priced, which is below 20K + 10% Discount on SBI cards (limited to INR 1,500) which make the device cost somewhere around 18.5 K, while the device is available on Amazon India with the price tag of INR 27999/-.

I was correct in my thoughts, till the time I saw a below announcement from OnePlus co-founder Carl Pei. He twitted asking Sachin Bansal:

Later on, reply to one of the customer OnePlus co-founder Carl Pei said that the premium brands will never break the trust of the customer.

A very similar case happened in October this year during the Big Billion Days sale when Flipkart was selling Fitbit products on its platform at reduced prices. Although Fitbit products are available for buying on Flipkart, the online retail giant is technically not authorized to do that.

Fitbit India then took to its official twitter handle to warn potential buyers about the same. "Know our authorized retailers to be eligible for warranty, replacement & customer support," said the company.

In India, Reliance, Croma, Helios, Amazon, Vijay Sales, Jumbo Electronics and POP & MOM are the official resellers of Fitbit products. Flipkart is not.

So, the biggest question arises here is: “Is Flipkart fooling customer with the false advertisement to drive traffic to their website or App?” Or they are supplying the counterfeit products?

I personally don’t have any idea or experience on the same but it can be either of it. So, when you are buying something in these online sales, then please be careful.

While the response of Sachin Bansal and Binny Bansal is still awaited, share your experiences (if any) where you have got cheated in online shopping or some sort of similar experience. We will keep eye on the news and will update the post on recent developments.

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