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We have great news for iPhone users: this will help solve big problem

 iPhone
We have great news for iPhone users: this will help solve big problem
The iPhone maker will sell 400 of its proprietary screen repair machines to third-party authorized service providers, which include chains like Best Buy and smaller independent shops, in 25 countries. Reuters reports that the machines, which Apple calls "Horizon Machines," are "gray metal boxes the size of a microwave with a swing-out windowed door" and that they take between 10 and 12 minutes to repair a cracked screen without much human involvement.





Distributing these repair machines to third-party shops is a shift in strategy: Apple has largely controlled the processes and technology involved in repairing iPhones. If you brought your phone to one of Apple's authorized third-party service providers in the past, the shop didn't actually repair it itself. Until now, these third-party stores would mail iPhones to Apple stores or repair centers for certain repairs, including screens.
The machines are supposed to be in place by the end of 2017.





The initial rollout will put the repair machines in 200 stores, or about 4 percent of Apple's 4,800 authorized service providers. The remainder will be distributed by the end of the year.

Apple hasn't confirmed where the machines will be placed.

Apple's move comes as customer complaints about repair wait times have grown. It also comes as at least eight states are considering "right to repair" bills that would give consumers more options for fixing broken iPhones and other technology.





The proposed measure in the eight states - New York, Massachusetts, Tennessee, Illinois, Minnesota, Nebraska, Kansas, and Wyoming - would require manufacturers to supply repair manuals, diagnostic tools, and replacement parts at fair prices to independent technicians and the general public.

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Estimates peg phone repair as a $4 billion business worldwide. Apple previously charged $99 for a screen repair if you had Apple Care (which cost $99 or $129 per year, depending on the size of your phone); now the price for a screen repair, if you pay for Apple Care, has dropped to $29.





Some independent, unauthorized repair shops say they'll fix a phone for as little as $10. But you'll void your warranty and Apple Care if these unapproved smartphone mechanics damage your device in any way. Apple also told Reuters that the Horizon Machine is the only thing that can fix a phone that needs more complex repairs, like if its touch sensor needs replacing.

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